The New FLYEfit Access App

We are rolling this out across the FLYEfit gyms over the next few weeks so please bear with us! If your local FLYEfit gym does not have the scanner installed, you can still use your access card as normal.

The new FLYEfit App is for accessing the gym. All you need to do is download the FLYEfit App from the App Store and enter your MYFLYE details. When you arrive at the gym, open your App and a QR code will appear. Simple scan the QR code on the scanner and the turnstiles will open! It’s that easy!

** NOTE ** App valid on one device only.

To download and install the app, you can visit the [App Store/Play Store] on your iOS/Android device and search for FLYEfit. Tap the “Download” or “Install” button to get the app on your device.

** NOTE ** App valid on one device only.

To update the app, go to the [Google Play Store / Apple App Store], search for FLYEfit and tap the “Update” button if available.

** NOTE ** App valid on one device only.

Yes, the app requires an internet connection to access the QR code. You can connect via our complementary WIFI via SSID Flyefit & password runrunrun.

** NOTE ** App valid on one device only.

If you forget your password, tap on the “Forgot Password” link on the login screen on the app. You will receive an email with instructions on how to reset your password.

** NOTE ** App valid on one device only.

Please follow these steps in you are experiencing difficulties with the app.

1. Please restart your phone.
2. Please check you are connected to the internet.
3. Please check you are on the latest version of the app.
4. Please ensure you are on the latest IOS or Android version.
5. Please contact member service detailing your Name, Email Address and mobile phone brand and model type.

** NOTE ** App valid on one device only.

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Updating Android App

Step 1: Open Google Play Store

• Unlock your Android device and go to the home screen.
• Locate the “Google Play Store” app icon, which looks like a colorful triangle bag. Tap on it to open the Play Store.

Step 2: Access My Apps & Games

• Once the Play Store is open, you’ll see three horizontal lines (hamburger menu) in the top-left corner. Tap on these lines to open the menu.
• From the menu, select “My apps & games.”

Step 3: Check for Updates

• In the “My apps & games” section, you’ll see a list of all your installed apps that have updates available.
• To update individual apps, tap the “Update” button next to each app’s name. To update all apps at once, tap the “Update all” button at the top of the screen.

Step 4: Download and Install Updates

• If you tapped “Update” for individual apps or “Update all,” the Play Store will start downloading and installing the updates.
• Wait for the updates to complete. You can see the progress in the notification shade and the app icons on your home screen.

** NOTE ** App valid on one device only.

Here’s a step-by-step guide on how to update your Android mobile phone, We recommend using the latest version of the Android IOS for the smooth use of the FLYEfit app.

Step 1: Check for Updates

• Unlock your Android phone and go to the home screen.
• Swipe down from the top of the screen to access the notification shade.
• Look for an option like “Settings” or a gear icon and tap on it to open the Settings app.

Step 2: Navigate to Software Update

• Scroll down the Settings menu and look for an option called “Software Update” or “System.”
• Tap on “Software Update.” The wording might vary depending on your device and Android version.

Step 3: Check for Updates

• In the Software Update section, there should be an option like “Check for Updates” or “Check Now.” Tap on it.

Step 4: Downloading the Update

• If an update is available, your phone will prompt you with information about the new version, including its size and features.
• Tap on “Download” or “Download and Install” to start downloading the update. Make sure you are connected to a stable Wi-Fi network to avoid data charges and ensure a smoother download process.

Step 5: Installing the Update

• Once the update is downloaded, you’ll receive a notification indicating that the update is ready to be installed.
• Tap on the notification or go back to the Software Update section in Settings.
• Tap on “Install” to begin the installation process.

Step 6: Device Restart

• Your phone will now begin installing the update. This may take some time, and your phone will restart during the process.
• Do not turn off your phone or interrupt the process until the update is fully installed.

Step 7: Complete Setup

• After the update is installed and your phone restarts, you may need to go through a setup process similar to when you first got the phone.
• Follow the on-screen instructions to complete the setup. This may include connecting to Wi-Fi, signing in to your Google account, and configuring other settings.

Step 8: Verify the Update

• Once the setup is complete, go back to the Software Update section in Settings.
• Make sure your phone is running the latest Android version by checking the “Software Information” or a similar option.

Congratulations! You’ve successfully updated your Android mobile phone to the latest version. Regularly checking for and installing updates is important to ensure your device remains secure and takes advantage of new features and improvements. Note that the steps and options may vary slightly depending on your phone’s manufacturer and the specific version of Android you’re using.

** NOTE ** App valid on one device only.

Here’s a step-by-step guide on how to update your iPhone’s iOS, We recommend using the latest version of the Apple IOS for the smooth use of the FLYEfit app.

Step 1: Check Compatibility

• Before you start, make sure your iPhone is compatible with the latest iOS update. You can find the list of compatible devices on Apple’s official website.

Step 2: Connect to Wi-Fi and Power

• Make sure your iPhone is connected to a stable Wi-Fi network and is plugged into a power source, or has a sufficient battery charge (usually above 50%) to avoid any interruptions during the update process.

Step 3: Start the Update

• Unlock your iPhone and go to the home screen.
• Open the “Settings” app. It looks like a gear icon.

Step 4: Navigate to Software Update

• Scroll down and tap on “General.”
• Select “Software Update.” If an update is available, you’ll see a notification indicating so.

Step 5: Download and Install

• If a new iOS update is available, tap “Download and Install.” You might need to enter your passcode.
• The update will start downloading. Make sure you’re connected to Wi-Fi to avoid data charges.

Step 6: Install the Update

• Once the download is complete, tap “Install.” If you’re not ready to install it immediately. If prompted, enter your passcode.

Step 7: Agree to Terms and Conditions

• Read and agree to Apple’s Terms and Conditions.
• Your iPhone will restart to complete the installation. This process may take some time.

Step 8: Complete Setup

• After the update is installed, your iPhone will restart.

Congratulations! You’ve successfully updated your iPhone’s iOS to the latest version. Regularly updating your iOS ensures that your device is equipped with the latest features, security enhancements, and bug fixes. The steps and options might vary slightly depending on the iOS version and your specific iPhone model.

** NOTE ** App valid on one device only.

Apple App Update

Step 1: Open the App Store

• Unlock your iPhone and go to the home screen.
• Look for the “App Store” icon, which is a blue icon with a white letter “A.” Tap on it to open the App Store.
• Tap your profile icon at the top of the screen.
• Scroll to see pending updates.
• Tap Update next to an individual app to update that app alone, or tap Update All to do every available app.

Congratulations! You’ve successfully learned how to update your iPhone apps. Keeping your apps up to date ensures that you have access to the latest features, improvements, and security patches. The steps and options might vary slightly depending on your iOS version and your specific iPhone model.

** NOTE ** App valid on one device only.

Below you will find all you need to know about how FLYEfit collects, uses and protects your personal data.

FLYEfit Privacy Policy